Bdtk36 Privacy Policy — How We Protect Your Information

1 What Information We Collect

Bdtk36 collects certain information to deliver its services effectively. This data comes in two ways — what you provide directly, and what is collected automatically as you use the platform.

Directly Provided Information:

• At registration — name, date of birth, email address, phone number.
• Information from national ID cards, passports, or other valid identification documents submitted during KYC verification.
• Payment information — mobile banking numbers, bank account details.
• Information provided during interactions with our support team.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system information.
• A log of time spent on the site and pages visited.
• Session data collected via cookies and local storage.
• Gaming history and betting records.

2 How Your Data Is Used

Bdtk36 uses collected information only for specific, defined purposes. We never use your data for unnecessary purposes or sell it to third parties.

Bdtk36 may use your information to personalize your experience — for example, by surfacing your preferred games or promotions. This is always optional, and you can turn off personalization at any time.

3 Who We Share Your Data With

Bdtk36 does not sell or rent your personal information to any third party. In certain limited circumstances, a restricted amount of data may be shared.

• Payment Processors: Necessary payment information is shared with Mobile Banking, Nagad, or your bank to process transactions.
• Game Provider: Limited session data is shared with game developers to ensure smooth gameplay.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement agency.
• Audit Body: Technical data is shared with security auditors as required for licensing and compliance purposes.

4 Cookies & Tracking Technologies

Bdtk36 uses cookies on its website and app to ensure smooth operation. Cookies are small files stored in your browser that make your next visit faster and easier.

• Essential Cookies: Required to maintain login sessions and ensure platform security.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Used to understand user behavior and improve the quality of our services.

You can disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of parts of the site.

5 Data Security Measures

Bdtk36 uses industry-leading technology to keep your data secure. Our security measures are regularly updated and audited by independent third-party experts.

• 256-bit SSL encryption — applied to all data transfers.
• Two-Factor Authentication (2FA) — to keep your account secure.
• Firewall and intrusion detection systems — to block unauthorized access.
• Regular security audits and penetration testing.
• Sensitive data such as payment information is stored on separate encrypted servers.

6 Data Retention Period

Bdtk36 does not retain your information longer than necessary. Retention periods are determined by legal obligations and service requirements.

• Account Information: For the duration of account activity and 5 years after account closure.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years following verification.
• Support Conversations: Up to 2 years after resolution.
• Analytics Data: In anonymized form for up to 2 years.

Once the retention period expires, data is securely deleted or fully anonymized.

7 Your Data Rights

Bdtk36 takes your data rights seriously. You may exercise any of the following rights at any time.

8 Minor Privacy Protection

Bdtk36 is an adults-only platform. We do not knowingly collect information from anyone under 18. Age is verified at the point of registration.

If we become aware that personal data from a minor has been collected inadvertently, we will immediately delete that data and close the associated account.

9 Policy Changes & Updates

Bdtk36 may update this Privacy Policy from time to time. You will be notified of any significant changes via email or an in-platform notification before they take effect.

• Minor updates — only the date at the top of the page will be revised.
• Major changes will be communicated via email and in-app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page once every three months to stay up to date with the latest policy.

10 Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Privacy team. We are ready to address all your queries.

You can also reach us instantly via live chat. Our support team is available 24/7 in Bengali.